The next generation of Act! is here!

When proven CRM meets powerful Marketing Automation, the possibilities are limitless!

Act! provides the ultimate toolset to grow your small business.

Act! Growth Suite                  (25.06.2019)

Act! Growth Suite now includes a number of valuable Marketing Automation enhancements. Now you can access 170+ impactful email templates that fit your industry, business, and communication style. Choose from a diverse library of promotional, transactional, webinar, and enewsletter email templates for building campaigns. Campaigns will render beautifully on any device, because all email templates are mobile responsive. Additional features include a new visual workflow for selecting email templates and a new image manager, making it easy to find the templates and visuals you need for building campaigns.

Act! Pro, Premium, Premium Plus 21.0 & Act! Marketing Automation (08.11.18)

Your trusted CRM choice just got better! Act! now includes dynamic sales pipeline management and powerful new Marketing Automation, transforming Act! into the ultimate small business toolset.


Dynamic sales pipeline management

Manage your pipeline more effectively and intelligently with new sales pipeline management tools that help you close deals faster and more often. Available exclusively to active Act! Premium members!


Powerful marketing automation

Optimise all the ways you communicate with prospects and customers with the new Act! Marketing Automation to maximise engagement and drive business growth. Additional subscription required.


Subscriber-exclusive enhancements

Benefit from dozens of valuable subscriber-exclusive product enhancements, including improvements to Act! Insight, Custom Tables, the Welcome page, and so much more!

Act! Pro, Premium, Premium Plus 20.1 (23.03.18)

Introducing the most adaptable, everywhere, connected Act! experience yet! All the features of Act! v20 plus ...........

Custom Tables & Industry Templates (Act! Premium Plus)

Unlock the full potential of Act! using Custom Tables and Industry Templates in the new Act! Premium Plus. Custom Tables Manager provides maximum adaptability so you can bring complex data sets, unique businesses processes, and specialised industry practices together in Act! to manage your business. But unlike spreadsheets, you can associate individual table entries to Act! contacts, companies, groups, and opportunities for easy reference. Plus, you get the benefits of CRM to action on the data—create activities and to-dos, send follow-up emails, engage in informed sales conversations, and more.


Next generation Outlook® integration

Extend your connected workspace via next generation Microsoft® Outlook® integration for Act!. Sync for Outlook® contacts and calendar details leverage modern new engine technology to drive superior sync performance and enhance duplicate checking. Quick actions within Outlook® let you record emails to Act! history manually from the inbox and sent folder, auto-record emails to Act! history when emails are sent, or bulk sync emails to Act! history. Configure what gets recorded to Act! history—email components or email components plus attachments. Mail Merge improvements make it possible to include images in your communications, whether you’re using new or existing templates.


Compatibility updates

Work with popular Microsoft® platforms Office 365 and Exchange for contact and calendar sync. These newly supported platforms provide additional convenience, flexibility, access options, and control. 


Act! Insight & Act! Companion improvements

Strengthen business insights and improve sales mobility with enhancements to valuable subscriber-only features Act! Insight and the Act! Companion mobile app. Act! Insight dashboards now include rich customisation capabilities, so you can pull in data from all Act! entities, reporting-based fields, and custom fields, making it easier to measure business and team performance. Act! Companion now includes Act! opportunities so you can manage your pipeline from anywhere. View opportunities in new list or detail views, and easily create, update, close, or delete opportunities on-the-fly.


New customer support options

Get the help you need, when and how you need it with flexible new options for customer support that empower your productivity, including a new Ultimate support plan option, enhanced digital self-service experience, and more. 


What's new in Act! v20                       (01.01.18)

Meet the modern, new Act! v20 complete with interactive, graphical Act! Insight dashboards, Ask Act!™ with Amazon Alexa1, a fresh look, optimised Act! emarketing workflow, and compatibility and usability improvements that make Act! even better. Active subscribers are entitled to receive all Act! v20 features like interactive, graphical Act! Insight dashboards and Ask Act! with Amazon Alexa1, plus customer success resources and connections to hundreds of popular apps. 


Key highlights

  • Fresh new look
  • Optimised Act! emarketing workflow
  • Compatibility with Chrome for Mac
  • Numerous usability improvements

Subscriber features only

  • Act! Insight
  • Act Companion with new Act! Insight view
  • Ask Act!™ with Amazon Alexa1



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